Spa Etiquette

Simply phone reception by dialing 99 on your room phone to speak with one of the Grasmere team.  If you would like to speak to our qualified therapists about any of the treatments again dial 99, if one of the therapists is available you will be connected directly, alternatively a therapist will call you when available.  You will usually see us at pre-dinner drinks or in the morning at breakfast so we can answer any questions.

Where do I go? Mountain Spa at Grasmere Lodge is situated in the Homestead, where reception greeted you at the front door upon your arrival.  Simply ring the doorbell and a staff member will seat you in the Library with a drink, or direct you to the treatment rooms.

What will I wear? Arrive showered wearing comfortable clothing.  If you are having a pedicure it is advisable to wear open toe shoes for the nail polish to dry, slip on shoes can be provided.

Maintaining your sense of dignity and comfort is of utmost importance to us.  Our qualified therapists are trained to drape correctly to ensure your comfort and privacy. For specialised treatments we supply disposable underwear and disposable boxer shorts.

Please inform your therapist of any health concerns.  Our fully qualified therapist will advise you with special conditions.  During pregnancy, please notify us upon booking your treatment to discuss available options.

Mountain Spa therapists live on-site and are committed to ensuring you enjoy a treatment tailored to your needs.  Treatments are available any time prior to pre-dinner drinks and Mountain Spa is happy to do selected treatments after dinner upon request.